CAOT previously used a US-based Association Management Software (AMS) that was not only costly but also required significant patchwork to align with Canadian taxes and French language needs. It also limited the amount of work we could do independently and required us to rely on many external systems for our website, emailing, surveys, and more. As we evaluated alternatives, our primary focus was to find a Canadian-based, all-in-one solution — and in1touch checked every box.
in1touch seamlessly combined all of the external systems we were using into one comprehensive platform. What impressed us most was its ability to automate numerous human-resource-heavy tasks, saving us time and resources.
The flexibility in1touch provides has been a game changer. We can now make changes independently, but their support team is always there when we need assistance.
The platform is user-friendly for our staff, and we've been able to streamline many processes that improve efficiency and enhance the member experience — all without incurring additional hourly charges. If you're searching for an all-in-one AMS that offers strong support, flexibility, and an easy-to-use interface, I highly recommend in1touch. It has truly transformed how we manage our association.
